Shipping policy

Processing & Fulfillment Time All our mugs are custom-made to order. Once you place your order, please allow 2–5 business days for us to print and prepare your item for shipment.

Shipping Time (USA) After the production is complete, your order will be shipped. The estimated shipping time within the United States is 6–8 business days.

Total Estimated Delivery Time Please keep in mind that the total time to receive your order is the sum of Fulfillment Time + Shipping Time.

• Total estimated timeframe: 8–13 business days.

Please note: Delivery times are estimates and may vary slightly depending on order volume or carrier delays, especially during peak seasons.

Tracking Your Order Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package's journey to your doorstep.

Shipping Costs Shipping costs are calculated at checkout based on your location and the number of items in your order.

• We offer free shipping on US orders of 2 or more mugs!

Questions? If you have any questions regarding your shipment or need further assistance, please contact us at hello@wtfmug.com.